We Assess Performance
Figures of merit, technical performance measures and metrics are all used to assess performance. Figures of merit are used to quantify requirements in the tradeoff studies. They usually focus on the product. Technical performance measures are used to mitigate risk during design and manufacturing. Metrics (including customer satisfaction comments, productivity, number of problem reports, or whatever you feel is critical to your business) are used to help manage a company’s processes. Measurement is the key. If you cannot measure it, you cannot control it. If you cannot control it, you cannot improve it. Important resources such as weight, volume, price, and communications bandwidth and power consumption should be managed. Each subsystem is allocated a portion of the total budget and the project manager is allocated a reserve. These resource budgets are managed throughout the system life cycle.